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| The backbone of your commercial and marketing information system. |
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Who can use INES.ContactManager ? |
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The primary function of a commercial information system within any company is to enhance the management of customer relationships by integrating functions of communication and data sharing.
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INES.ContactManager has been designed for any company, whatever their size, that simply wants to develop their current information systems towards a complete and collaborative CRM system.
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How can you benefit from using INES.ContactManager ? |
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- Control your information
With an advanced administration tool, you can define access rights for your employees, and share company data as you prefer.
You visualize at-a-glance all the exchanges with your contacts: sent/received emails, phone calls, letters, faxes, memos, meetings, etc.
A unique and centralized base guarantees the clarity and coherence of your customers, partners and suppliers data.
- Increase your productivity
INES.ContactManager is the solution for a collaborative working environment. Your message board and your diary are linked to your contacts database. You can plan tasks, meetings, phone calls and edit memos and reports. All these integrated functions will help you to increase your productivity improving your contacts management.
Wherever you are, you or your employees have access to your information system. Whatever the device (computer, laptop, PDA, Smartphone etc.) you just need an internet connection.
For Outlook 2003®T users, an optional synchronization tool enables them to consult their diary and to reach their contacts from within INES.
By optimizing your information streams, you save time and you increase your productivity.
- A fast ROI (Return On Investiment)
Success of a CRM project is mainly due to two factors:
- Users support: which will be easy thanks to the user-friendly interface. Who doesn't know how to use a web browser?
- Integration speed: INES technical structure is web-based and allows internal integration within a few days. After a short training period users will quickly benefit from every feature of INES.ContactManager without needing to worry about software or hardware compatibilities.
The main advantage of an ASP service
- No more compatibility issues: no software updates, no hardware add-ons, you just need a web browser.
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Different ways to use INES |
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INES.ContactManager is available by monthly subscription (ASP mode), charged per user with 1, 12 or 24 months contracts. Intranet mode is available as well.
Please contact our Sales Department for further information. |
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In short |
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INES.ContactManager is a collaborative management solution for all your commercial and marketing data. It will help improve your knowledge of your customers and prospects providing you all the tools for optimal contacts management.
The whole INES range can be used with any device connected to the internet. Our solution can also include an optional synchronization tool for Microsoft Outlook 2003®T users.
The integrated message board and diary make INES.ContactManager very simple and intuitive to use. It will be quickly adopted by your teams and will bring you a fast ROI. |
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| REFERENCES |
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"We have
Representatives all
over the French
territory. INES does not require technical
administration and everyone's information is updated on real time."
Philippe RIDEAU
Sales Manager
Nikon Instruments |
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| OUR CUSTOMERS |
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