Case study :
"Thanks to my collaborative system of information,
I have increased my productivity in a 20%!"

FORETEC’s Profile
  • Nationality: French
  • Foundation date: 1973
  • Location: Montbrison (France)
  • Industry: optical fiber and industrial endoscopy
  • Focused on: the supervision of mechanical pieces such as : engines- barrel- tubes- stocks- pipes- soldering - detection of leaks, corrosion and fissures- search of strange objects- control of the cleaning and general neatness…
  • Offers: the manufacture and repair of light sources, of optic fiber cables, with all kind of fiber, protection and connector; the study and integration of videos and light systems related to non-destructive control; the sale, installation and repair of binocular; and for France, the sale, installation and repair of EFER industrial endoscopy material (boroscope, fiberscope, videoscope, ....)

Learn more about FORETEC :www.foretec.fr

DIN EN ISO 9001 : 2000
FORETEC’s challenges


Previous experience: In 2004, a non collaborative information system, which didn’t need any annoying synchronization and important maintenance, was implemented. So, the information available was not updated.

Objectives: to transform the old information system into another kind of tool that enables its users, among other things, to avoid any technical problem.

This new tool must allow people to:

  • fully centralize the company’s information system.
  • provide commercial counselors, working from a distance, with a reliable access to the updated information in real time, no matter where they are.
  • share information with the permanent staff who are part of the company’s 5 headquarters.
  • establish a link between the relationship with customers and the commercial management, thanks to a single tool.

"INES has quickly positioned itself as the best option and will finally surpass our expectations if we compare it to a more difficult tool that was not really helpful"
Jean-Marc DEFOUR stated.

FORETEC’s solutions

INES.SalesForce : a solution specially created for commercial teams (fixed or mobile)
  • Access to a commercial data base,
  • Management of tasks and memos,
  • Collaborative calendars,
  • Integrated mailing service,
  • Reports,
  • Record of information(e-mails, memos, reports of visits, appointments, phone calls, sent/received faxes),
  • A 360° vision of current and potential customers, including the functions of the auditors, partners, contestants…
  • Management of opportunities and quotations...

INES.e-Business Suite : a complete solution for the management of a company

According to Jean-Marc DEFOUR, the tool gives you the possibility of :

  • Totally visualizing the activities performed by your different teams,
  • Managing, in a global way, the invoicing chain, including a function to edit your quotations, confirmations of requests, delivery notes and invoices in a pdf format,
  • Supervising the treasury in a simple way, thanks to the interaction between the sales and purchases modules.

Benefits obtained according to Jean-Marc DEFOUR

The main advantages were :

  • The centralization of the company’s information system
  • Fulltime visualization of the updated company’s exchanges record
  • No more information losses
  • The possibility of sharing calendars: tracking down of the commercial counselors
  • The duplication of information is avoid
  • More useful and productive exchanges
  • A better answering capability towards the customers
  • Reduction in the expenses of paper and ink (environmentally beneficial)
  • ...
"Thanks to my collaborative system of information, I have increased my productivity in a 20%! The sustainable development of FORETEC can be partly explained by the use of INES in the company."
Jean-Marc DEFOUR
www.ines.eu